Professional Experience

• Wrote a comprehensive manual for the position.
• Designed five new quality assurance tasks using a combination of qualitative assessment and advanced excel analysis.
• Achieved over 99% accuracy in quality assurance of critical incident reports.
• Ran regular progress reports for management in excel.
• Reviewed reports of trauma and other highly sensitive information to identify opportunities for victim services or legal intervention for children in care.

• Welcomed clients and visitors to the Public Guardian and Trustee.
• Received and categorized mail and office correspondence.

• Social Media Coordinator Jun 2023 - Mar 2024
  • Increased followers by 86% and engagement by 186%
• Social Media & Events Co-op Feb 2023 - Apr 2023
  • Designed content strategy resulting in significant audience growth
  • Planned "Next Stop Co-op" event for 30+ Commerce students

• Wrote and designed a detailed strategic plan and tactical plan, which will guide the governance of the organization for the next four years
• Worked closely with the Executive Director and Board President to write and update job and committee descriptions for the board
• Designed and implemented a new information management system through SharePoint

• Official photographer for Carr House's first annual pet parade featuring special guest The Honourable Janet Austin, Lieutenant Governor of British Columbia
• Edited short film for Victoria's Poet Laureate, John Barton, on behalf of the City of Victoria and Carr House
• Video published on City of Victoria website

• Major Achievement: Managed the first annual Toss the Boss event, raising $87,000 for brain injury survivors through P2P fundraising with over 250 attendees from 29 participating companies and 9 sponsors
• Responsible for budgeting, frequent status reports, equipment procurement, sponsorship solicitation, committee management, contracts, branding, customer support, volunteer coordination, content creation, and marketing

• Provided full-time interpretation of the historic site, leading guests on private tours and introducing them to the life and work of Emily Carr, the significance of the house, and the indigenous context
• Assessed, documented, and packed object collections
• Re-established online presence and marketing strategy, including website, social media, and local search services
• Designed and built online shop and booking system and redesigned physical gift shop including installing a new POS system
• Conducted regular security and facility checks

• Construction Worker | Marc Gauthier Homes
  Mar 2020 - May 2020
• Grocery Stock Clerk | Thrifty Foods
  Nov 2016 - Sep 2019
• Newspaper Carrier | Black Press Media
  Aug 2013 - Sep 2016

• Engaging in AI assisted development to create a cross-platform skin health monitoring application with a focus on creating a secure and intuitive user experience

• Interactive 3D human model for visual tracking of changes over time
• Local-first data storage with encrypted backups
• Photo logs to monitor individual moles
• Smart reminders for regular skin checks

Technologies: Next.js, Three.js, Dexie.js, Capacitor

• Worked with board and community stakeholders to directly supervise executive director, oversee major projects and changes, make decisions on human resources, finances, programs, and strategic planning in general, committee and executive meetings
• Filled in for the board president when necessary
• Participated in the creation of a four-year strategic plan
• Member on the committee for wage grid adjustment